The courses are aimed at parents, teachers, young people and all people who want to learn the skills necessary for effective communication.
Skills are addressed such as:
- deep listening (especially useful for parents);
- the comparison with first-person messages of self-expression and self-revelation (especially useful for young people);
- the resolution of conflicts in a no-loser way, i.e. by making all parties win together (especially useful for teachers);
- the resolution of collisions of values, respecting the values of all.
These courses lay the foundations so that effective communication methods become, over time and practice, a real way of being.
She also creates groups for children aged 3 to 12 with the approach by Barbara Williams, an American psychologist and pupil of C.R. Rogers.